Welcome To The “Frequently Asked Questions” Page!

If you don’t see your question here, give us a call and we’ll be glad to help!

Spam Suspect Email Related Questions

1. Why am I getting all this junk email?
2. How do I delete spam suspect emails before I receive them?
3. How do I move spam suspect emails to a spam folder?
4. How do I delete spam suspect messages immediately upon receiving?
5. How do I stop the scanner from marking my friend’s email as spam?
6. I keep getting junk mail from “soandso,” how do I make it stop?
7. I Blacklisted a message but it keeps coming through, why?
8. I don’t want to be bothered by any of this.  How do I keep spam suspect email from showing up at all?
9. I liked the way you used to stop spam, why did you change?
10. How many email messages are marked as spam each day?
11. How do I active the SPAM Scanner for my e-mail account?
12. How do I turn off the SPAM Scanner for my e-mail account?

Email Related Questions

1. What is this virus scan with email?
2. Why does it hang up after I send or receive email?
3. I can’t get email, it keeps downloading the same message, help!
4. Why does it ask for my password every time I check my email?
5. Can I have more than one email address?
6. Why can’t I open attachments in Outlook Express?
7. Why do I get email that’s not addressed to me?

General Questions

1. Help! I’m having problems double clicking my mouse.
2. Can I change my password?
3. Can I have more than one email address?
4. Can I change my User ID?
5. Recommended PC configuration for internet access?
6. What’s this tiered pricing all about?
7. How do I make my own Web Page?
8. How do I upload my Web Page to my Personal Web Site?
9. How do I check my online hour usage?
10. How do I change my subscriber account?
11. How do I pay online?
12. Where can I find an Anti-Virus Program?
13. How can I keep my children safe from harmful web sites?

Dialing and Disconnect Questions

1. Why does it hang up after I send or receive email?
2. Why won’t it connect automatically when I open my web browser?
3. Do I have to enter my password every time I want to connect?

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Last modified - Friday, January 14, 2005 - Webmaster@nfdc.net

Important News

NFDC scans all incoming and outgoing email messages for virus infections!
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